Services

Zener ServicesThe key to our business success has been our commitment towards ultimate customer satisfaction at every stage- pre-sales, after sales support, installation and commissioning.

Customer Services

  • Technical : Consulting services during the design phase for applications and technical solutions
  • Training : Theoretical and practical training to users
  • After Sales : Provision of preventive and corrective maintenance services
  • Customer Care : Advisory services, support and personalized care for customers

The ZENER Service Advantage

Highly experienced and dedicated service team ensures prompt and satisfactory service and maintenance of all products sold by us.

Regular training and upgrading of service skills on an ongoing basis at the manufacturer’s facilities, service team equipped with necessary communication equipment and a computerized stock and service management system enables ZENER to provide customers with effective service support.

Comprehensive Product Support

  • Installation, commissioning, testing and maintenance of all products sold by us
  • Technical guidance
  • Customer product training
  • Stocking of critical spares
  • Ongoing product training and knowledge upgradation
  • Proven response and resolution time of 2 – 3 hrs within city limits
  • Centrally located storage, testing and dispatch facility
  • Fully automated service function
  • Life-time service support through AMC

DNV LogoA proven product uptime has resulted in an extremely satisfied customer base.
Proof of this is in the large percentage of our repeat business.
ZENER has certified their service systems for ISO 9001:2015 
through M/s DNV, The Netherlands to guarantee this commitment to the customer.

Rentals

As part of our service portfolio, we provide most of our products on short or long term rentals.

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