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Enterprise Cloud and Managed Services
Enterprise Cloud and Managed Services
Expert Help to Manage Your Communications Environment1100 Series IP Deskphones
1100 Series IP Deskphones
The ergonomically designed 1100 Series IP Deskphones are available in a range of models for employees in every area of your business. These phones feature message waiting, incoming call, and data messaging indicators, and icon- and text-based keycaps. Several models offer integrated Bluetooth® audio gateways for increased mobility, and Gigabit Ethernet PC and LAN ports for future expandability.1600 Series IP Deskphones
1600 Series IP Deskphones
For businesses with basic communications needs, 1600 Series IP Deskphones deliver the frequently used features at an attractive price. They are ideal for main locations, branch offices, and call center agent use, and can be deployed alongside other Avaya phones, helping ensure that every employee has exactly the functionality needed. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.1400 Series Digital Deskphones
1400 Series Digital Deskphones
Designed to serve the needs of a wide range of business users, the 1400 Series Digital Deskphones combine an attractive and contemporary design with advanced audio technology and productivity enhancing features. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.9500 Series Digital Deskphones
9500 Series Digital Deskphones
Small and midsize businesses rely on these high-quality deskphones that suit virtually every role within business. Get superior audio and a full range of communications and collaboration features built into your deskphones.3900 Series Digital Deskphones
3900 Series Digital Deskphones
The Avaya 3900 Series Digital Deskphones come in five models with a variety of accessories. Improve productivity with easy-to-use interfaces, a call logging feature, self-labeling keys, and simplified administration.9600 Series IP Deskphones
9600 Series IP Deskphones
Avaya’s flagship line of IP Deskphones offers brilliant audio quality, low power requirements, customizable options, and high performance. The phones feature context-sensitive graphical interfaces and large color touch screens, which deliver increased call control while simplifying the traditional desktop telephone experience.9400 Series Digital Deskphones
9400 Series Digital Deskphones
Help keep all your employees productive with intuitive and easy-to-use phones that deliver a full suite of communications features. Avaya 9400 Series Digital Deskphones feature intelligently-designed interfaces and crystal-clear sound.J100 Series IP Phones
J100 Series IP Phones
Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.TSG-Certified Secure IP Phones
TSG-Certified Secure IP Phones
These innovative, efficient phones are designed for use by the Federal Government. The phones bring security and complete communications functions to desktops within Sensitive Compartmented Information Facilities (SCIFs)—no external devices are needed.J129 Open SIP Deskphone
J129 Open SIP Deskphone
Affordable and a highly functional SIP phone, designed to work with a broad range of third-party hosted call control platforms. This phone delivers the top functionalities needed by users in any-size businesses.B179 Open SIP Conference Phone
B179 Open SIP Conference Phone
This is a sophisticated, easy-to-use communications solution for small to large companies. Avaya technology helps ensure crystal clear transmission during meetings. Plug-and-play simplicity lets you connect the conference phone to an Ethernet cable or phone line. Flexible, advanced features enhance audio, web, and video conferencing.3700 Series DECT Handsets
3700 Series DECT Handsets
Avaya 3700 Series DECT Handsets deliver high-quality wireless voice communications to employees who roam within a building or across a campus.Avaya CU-360 Collaboration Unit
Avaya CU-360 Collaboration Unit
Now it’s cost-effective to add video and conferencing to your smaller meeting rooms and spaces. Create an exceptional, convenient experience for training, brainstorming sessions, and meetings.B100 Series Conference Phones
B100 Series Conference Phones
These conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Choose from a variety of conference phone models to address the needs of different users in your enterprise.Avaya Scopia Video Conferencing Infrastructure
Avaya Scopia Video Conferencing Infrastructure
Get scalable, cost-effective, feature-rich video capabilities that interoperate with your existing standards-based video endpoints. Communicate with anyone via video.H100 Series Video Collaboration Stations
H100 Series Video Collaboration Stations
Avaya video collaboration stations deliver highly effective engagement throughout your business day. Go beyond a basic video phone with full HD video conferencing, a business phone and unified communications features—all in one touchscreen desktop station.H200 Series IP Devices
H200 Series IP Devices
Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.Avaya Scopia XT Video Conferencing
Avaya Scopia XT Video Conferencing
Experience outstanding video conferencing in any environment. Find your perfect solution in Avaya’s complete range of dedicated video conferencing endpoints.Avaya Vantage™ Device
Avaya Vantage™ Device
Fire up voice, chat, or collaboration with one touch using the new Avaya Vantage™ Device. Put Vantage devices where users need your applications: desktops, hotel rooms, healthcare, kiosks. Open integration and extensibility with the Avaya Client SDK means it’s easy to personalize Vantage for your industry, business, and users.Control Manager
Control Manager
Centralized Administration and Management for Your Avaya Contact Centers- One Admin Tool for All Avaya Contact Center Products
- No Technical Expertise Required
- No Instructions Needed
Avaya Cloud Solutions Delivered by BT Wholesale
Avaya Cloud Solutions Delivered by BT Wholesale
Make Your Cloud Communications Solution More Flexible and ReliablexCaaS
xCaaS
Bring Your Contact Center and Unified Communications as a Service to Market Quickly- Flexibility to Create a Differentiated Offering
- Low Start-Up Costs and Low-Risk Managed Growth
- Single, Scalable Solution based on Avaya Aura® Platform
Avaya IP Office™ in the Cloud
Avaya IP Office™ in the Cloud
Cloud Delivers Hassle-free Customer Experience Management and Robust UCAvaya Snap-ins
Avaya Snap-ins
Change the Way You Develop ApplicationsAvaya Breeze™ Platform
Avaya Breeze™ Platform
Cloud Options
Cloud Options
Private, Powered, and Branded Cloud Services for Your Communications SolutionsAvaya Scopia® XT Video Conferencing
Avaya Scopia® XT Video Conferencing
The Latest in HD Video Collaboration Room Systems and Capabilities- Invest in the Most Powerful Video Technology
- Study the Cost Effectiveness
- Keep it Simple
Mobility Enablement
Mobility Enablement
Build a Virtual Culture for Mobile Employees, Partners, CustomersAvaya Scopia® Video Conferencing Infrastructure
Avaya Scopia® Video Conferencing Infrastructure
Advanced Solutions for Now and into the Future- Unmatched Density and Scale
- Video Conferencing and UC Interoperability
- Unified Central Management
Avaya Equinox® Meetings Online
Avaya Equinox® Meetings Online
Your High-Performance Meeting Room in the Cloud- Rich User Experience
- Mobile Workforce Flexibility
- Unmatched Room System Support
Worker and Team Productivity
Worker and Team Productivity
Improve Business Performance with Highly Productive Workers and TeamsAvaya CU-360 Collaboration Unit
Avaya CU-360 Collaboration Unit
Video Enable Your Meeting SpaceCommunications Optimization
Communications Optimization
Build Modernized Unified Communications SolutionsCommunication Server 1000
Communication Server 1000
Upgrade Your Avaya/Nortel Solution Now with our Outstanding OfferTopline Growth
Topline Growth
Turn Your Contact Center into a Revenue GeneratorAvaya Snap-ins
Avaya Snap-ins
Change the Way You Develop ApplicationsCustomer Experience
Customer Experience
Make Your Customer Experience Unique, Personal and EnduringAvaya Session Border Controller for Enterprise
Avaya Session Border Controller for Enterprise
Greater Security for Your Unified Communications Solutions- Increased Remote Security for Any Employee, Any Device
- Easy to Install, Simple to Provision
- Multi-Tiered Networks
Contact Center Efficiency
Contact Center Efficiency
Exceptional Customer Engagement Starts with Smart Resource ManagementAvaya Equinox™ Experience
Avaya Equinox™ Experience
Communications for How and Where We Work- Digitally Power a New Work Experience
- Use Tools Designed for the Mobile User
- Deliver Seamless Collaboration Inside & Outside Your Business
Avaya Aura® Virtualized Environment
Avaya Aura® Virtualized Environment
Easily Virtualize Your Avaya Applications- Network Reliability
- Flexible Deployment Options
- Better TCO Today, Increased ROI Tomorrow
Avaya Aura® Communication Manager
Avaya Aura® Communication Manager
Voice, Video, and Collaboration Starts Here- Communicate and Collaborate with Anyone, Anywhere
- Reliability at Your Fingertips
- Designed for IT and Employees
OnAvaya™ – Google Cloud Platform
OnAvaya™ – Google Cloud Platform
Choice and Flexibility for Your Cloud Services Offerings- Get Avaya’s Rich Heritage in Cloud Solutions
- Get Started with Low Start-Up Costs and Low-Risk Managed Growth
- Create a Differentiated Contact Center Offering
VDI Communicator
VDI Communicator
Virtual Desktop Communications- UC with a Software-Only Solution
- Open Architecture
- Simplified Deployment
VaaS
VaaS
High-Quality HD Video Conferencing for Your Customers- Out-of-the Box Multi-Tenancy
- Extensive Accessibility and Interoperability
- Utility Pricing
Multimedia Messaging
Multimedia Messaging
Support the Shift to Instant Messaging and Ad-Hoc Communications- Rich User Experience
- Efficient Team Interactions
- Enterprise-Class Solution
Powered by Avaya IP Office™
Powered by Avaya IP Office™
Make a Fast, Flexible Transition to the Hybrid Cloud- Satisfy the Growing Demand for as-a-Service Solutions
- Seamlessly Integrate and Migrate Among Premise, Cloud, and Hybrid
- Leverage Your Investment
Avaya Officelinx
Avaya Officelinx
Communicate Inside the Applications You Use Every Day- Built for the Cloud
- Works with Existing Communications Systems
- Maximizes Communications Efficiency
Avaya Communicator
Avaya Communicator
Transform How You Interact With Colleagues, Partners, and Customers- Use Communications Without Leaving Your Business Application
- A Single Client Experience Makes it Easy
- Have Just One Identity
Avaya Aura® Messaging
Avaya Aura® Messaging
Unified Messaging with User Experience Choices and Deployment Flexibility- Maintain Productivity with a Familiar User Interface
- Use an Avaya or Microsoft Exchange Message Store
- Add a Speech-Based Auto Attendant
Intelligent Customer Routing
Intelligent Customer Routing
A Personalized Experience for Every Customer- Give Customers a Superior User Experience
- Lower Deployment and Operating Costs
- Preserve Existing Investments
Customer Connections
Customer Connections
Video, Web, and Social Media Customer Service Applications for the Contact Center- Support Web, Video, and Social Media Customer Service
- Turn Agents into Quick-Thinking Problem Solvers
- Enrich Contact Between Customers and Agents
Avaya Ava™
Avaya Ava™
Proactive Customer Service via Any Channel- Add Mobile Campaigns that Complement Current Campaigns
- Deliver Valuable Information While Cutting Costs
- Collect Revenue Faster and Shrink Recovery Costs
Workforce Optimization Select
Workforce Optimization Select
Gather, Measure, and Analyze Your Customer Interactions- Learn from Each Customer Interaction
- Get Enterprise-Level Capabilities at a Price made for Midsize Business Budgets
- Take Advantage of Seamless Integration with Avaya Customer Engagement Platforms
Avaya Aura® Experience Portal
Avaya Aura® Experience Portal
Omnichannel Customer Engagement with a Personal Touch- Give Customers the Freedom to Choose
- Personalize Your Customer Interactions
- Upgrade Customer Experiences Without Upending Your Infrastructure
Proactive Contact
Proactive Contact
Create and Manage Outbound Campaigns and Customer Communications- Deliver the Maximum Number of Live Calls to Your Agents
- Optimize Your Agents’ Time
- Increase Your Operational Productivity with Blending
Avaya Oceana® Solution
Avaya Oceana® Solution
Exceed Your Customers’ Expectations- Create a Digital Experience that Drives Customer Loyalty
- Give Agents Tools & Context for Better Customer Interactions
- Use Your Data & Analytics to Drive Better Business Outcomes
Avaya Aura® Call Center Elite
Avaya Aura® Call Center Elite
The Most Widely Used Contact Center Solution in the World- Provide Your Customers with a Seamless Experience Across Channels
- Add Lower Cost Customer Service Channels
- Improve Your Contact Center Performance
Avaya IP Office™ Contact Center
Avaya IP Office™ Contact Center
A Simple and Robust Omnichannel Contact Center Application for IP Office- Create and Deliver a Seamless Customer Experience
- Optimize Business Processes and Customer Routing
- Increase Sales Revenue Opportunities
Interaction Center
Interaction Center
Avaya Software Delivers Multichannel Contact Center Services and Support- Add Lower-Cost Customer Service Channels
- Analyze Customer Service Data to Improve Your Contact Center Performance
- Provide Your Customers with a Seamless Experience Across Channels
Avaya Contact Center Select
Avaya Contact Center Select
A Multi-Channel Contact Center Solution for Avaya IP Office™- Let Customers Use Their Preferred Communication Channels
- Optimize Business Processes and Agent Productivity
- Improve Your Contact Center’s Overall Performance
Avaya Cloud Contact Center
Avaya Cloud Contact Center
Unleash the Power of Conversations to Transform the Customer Experience- Upgrade to Rich, Omnichannel Experiences
- Empower your Contact Center Agents
- Stay Up to Date on the Latest Technology
Avaya Aura® Contact Center
Avaya Aura® Contact Center
All-in-One Omnichannel Contact Center Solution- A Single Interface for Managing All Customer Interactions
- Support Customers' Channel Preferences
- Provide a Seamless Customer Experience Across Channels
Avaya Pod Fx™
Avaya Pod Fx™
Enable Cloud-Based Communications from a Single Rack of Equipment- Virtualization Simplified and Ready to Deploy
- Slash Total Cost of Ownership in Half
- Reduce Time to Service
Proactive Outreach Manager
Proactive Outreach Manager
Proactive Customer Service via Any Channel- Add Mobile Campaigns that Complement Current Campaigns
- Deliver Valuable Information While Cutting Costs
- Collect Revenue Faster and Shrink Recovery Costs
Avaya Aura® Application Server 5300
Avaya Aura® Application Server 5300
Unified Communications and Collaboration Designed for Government Installations- Enable More Efficient Collaboration
- Enhance Military Communications
- Integrate Your Communication Platform and Desktop Access Clients
Avaya Aura® Workforce Optimization
Avaya Aura® Workforce Optimization
A Deeper, More Meaningful Look at Customer Interactions- Harness the Voice of Your Customer
- Anticipate Contact Volumes
- Enable Front-Line Support Personnel to be More Successful
Avaya Breeze™ Platform
Avaya Breeze™ Platform
Take the Fast Lane to Great Communications Applications- Reinvent Communications
- Gain Global-Scale Performance and Reliability
- Accelerate Digital Business Innovation
Avaya IP Office™ Platform
Avaya IP Office™ Platform
A Simple, Powerful, Unified Collaboration Solution- A Purpose-Built System
- Business Communications Providing Engagement Everywhere
- Administration Made Simple
Avaya Aura® Platform
Avaya Aura® Platform
Transform How You Communicate, Collaborate, and Serve Your Customers- Cost Effective
- Resilient
- Investment Protection
Cloud Application Link
Cloud Application Link
Put Communications in Your Everyday Applications and Workflows- Leverage Your Existing Communications
- Reduce IT Spending
- Make Communication Tools More Accessible and Available
Have Questions?
ZENER - certified ISO 9001: 2015, over thirty years in operation is a leading provider of communication solutions.
Through our association with AVAYA over the last 20years, ZENER has been providing state-of-the-art Unified Communication solutions, combining Data, Voice, and Video networks together with the latest in communication devices, into a single communications environment to some of the leading organizations across the country.
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